Paved In Rejoicing

Thank you for shopping with us at Paved In Rejoicing. Below are our shipping and return policies for your reference.
 

Shipping Policy:

1. Processing Time: Orders are typically processed within 1-3 business days after payment confirmation, excluding weekends and holidays.

2. Shipping Methods: Shipping costs and delivery times may vary depending on the selected method and destination.

3. Digital Files: Digital files will be delivered instantly via email or downloadable link upon successful completion of payment.

4. Tracking Information: Tracking information will be provided for all shipped orders. Customers can track their orders using the provided tracking number on our website or through the designated courier's website.

5. Shipping Restrictions: We currently ship to addresses within [Specify your shipping regions here]. For international orders, please note that customs duties and taxes may apply upon delivery, which are the responsibility of the recipient.

6. Delivery Delays: While we strive to ensure timely delivery of all orders, please note that delivery times may be affected by factors beyond our control, such as weather conditions, postal delays, or customs processing.
    

Return and Exchange Policy:

1. Eligibility: We accept returns and exchanges within 14 days of the original purchase date for items that are unused, unworn, and in their original condition with tags attached (if applicable). Digital files are non-returnable and non-refundable once downloaded.

2. Return Process: To initiate a return or exchange, please contact our customer service team at pavedinrejoicing@gmail.com with your order number and reason for return/exchange. We will provide you with further instructions on how to proceed.

3. Return Shipping: Customers are responsible for return shipping costs unless the return is due to our error or a defective product. We recommend using a trackable shipping method for return shipments, as we cannot guarantee receipt of returned items.

4. Refunds and Exchanges: Refunds will be issued to the original payment method within 5-7 business days after receiving and inspecting the returned item. Exchanges will be processed promptly, and replacement items will be shipped out upon availability.

5. Non-Refundable Items: Certain items such as digital files are non-refundable once downloaded. Additionally, personalized or custom-made items may not be eligible for return or exchange unless they are defective or damaged upon receipt.

6. Damaged or Defective Items: If you receive a damaged or defective item, please contact us immediately with photos of the product and packaging. We will assess the issue and provide a replacement or refund as applicable.
   
    

Note: Please carefully review the product descriptions, size charts, and specifications before making a purchase to ensure compatibility and satisfaction.

By placing an order with us, you agree to adhere to the terms and conditions outlined in our shipping and return policy. If you have any questions or concerns, feel free to reach out to our customer service team for assistance.

Thank you for choosing Paved In Rejoicing for your shopping needs. We appreciate your business!